Frequently Asked Questions (FAQs)

Answers to common questions about Infinity Software

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Check out our FAQs for quick answers. Need additional help? Chat with us or schedule a demo to learn more about how our solution fits your lending needs.

What is Infinity Software?

Infinity Software is one of the leading cloud-based loan management software solutions providers that helps lenders automate and manage the entire loan lifecycle from origination and underwriting to servicing and collections while ensuring compliance, efficiency, and scalability.

When was Infinity Software established?

Infinity Software was established in 2003 and has since grown into a trusted provider of loan management and lending automation solutions.

Where is Infinity Software headquartered?

Infinity Software is headquartered in Pembroke Pines, Florida, United States.

What types of loans can Infinity Software manage?

Infinity Software can manage a wide variety of loan types, including online loans, consumer loans, payday loans, installment loans, auto-title loans, line-of-credit loans, cash advances, buy now pay later (BNPL) loans, CSO/CAB loans, storefront loans, hybrid lending businesses, check cashing, and more.

What automation features are included in Infinity Software?

Infinity Software includes powerful automation features such as loan application processing, credit decisioning, borrower notifications, payment reminders, collections management, compliance checks, and customizable workflows to reduce manual work and improve efficiency.

Is Infinity Software cloud-based or on-premise?

Infinity Software is a cloud-based loan management platform, giving lenders secure, flexible, and scalable access without the need for on-premise infrastructure.

Is Infinity Software part of LendSuite?

Yes, Infinity Software is part of LendSuite, a group of lending technology solutions that also includes EPIC Loan Systems and Tekambi, working together to provide end-to-end lending software.

How is Infinity Software different from other loan management platforms?

Infinity Software stands out from other loan management platforms by offering an all-in-one solution that covers the full loan lifecycle, from origination to collections. It combines powerful automation, customizable workflows, compliance-focused tools, and real-time reporting, giving lenders the flexibility to scale and adapt while reducing manual processes.

Does the software include loan origination and servicing features?

Yes, Infinity Software includes both loan origination and servicing features, allowing lenders to manage applications, underwriting, approvals, repayments, collections, and customer communications within a single platform.

Can I customize loan terms and workflows in Infinity Software?

Yes, Infinity Software allows you to fully customize loan terms, interest rates, payment schedules, and workflows to align with your specific business model and compliance requirements.

Is Infinity Software suitable for both small lenders and enterprise-level businesses?

Yes, Infinity Software is designed to scale, making it suitable for both small lenders and large enterprise-level businesses, with flexible features that adapt to different lending operations.

Does Infinity Software integrate with third-party tools like CRMs or payment processors?

Yes, Infinity Software integrates seamlessly with third-party tools such as CRMs, payment processors, accounting systems, and other fintech solutions to streamline lending operations and improve efficiency.

How much does Infinity Software cost?

Pricing for Infinity Software depends on your business needs, such as the number of users, loan volume, custom integrations, and support level. We offer flexible pricing models to ensure affordability for small lenders as well as scalability for enterprise-level businesses. For a detailed quote tailored to your requirements, please contact our sales team.

Does Infinity Software offer training and onboarding support?

Yes, Infinity Software provides comprehensive training and onboarding support to ensure a smooth transition for your team. Our experts guide you through setup, configuration, and day-to-day use, helping your staff quickly adapt and maximize the platform’s features.

How can I request a demo or pricing information?

You can request a demo or detailed pricing information by visiting the Infinity Software website and filling out the contact form. Alternatively, you can reach out directly via [email protected] to connect with our team and discuss your business needs.

1200 SW 145th Avenue Suite 310, Pembroke Pines, FL. 33027 United States

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